Observint Technologies / Supercircuits, Inc. – Austin, TX

Role Description

The Sales Account Manager is responsible for selling our products & services through inbound lead management and outbound customer relationship expansion. The Sales Account Manager will achieve opportunity-based sales quotas through excellent telephone sales and communications skills combined with a deep understanding of our technology solutions and their fit in the market. This role will focus on selling to Security Dealer/Integrator customers. Experience in building relationships and selling technology solutions to that customer set is required. Integrity, vision, and passion are essential for this role.

Primary Responsibilities

• Delight customers with world class support
• Uncover new opportunities in our markets through outreach, referrals, networking, and research
• Identify, contact, and cultivate relationships with key decision makers in our growth markets
• Service existing accounts and develop new accounts by maximizing direct communication time with decision makers
• Establish value-added relationships with clients by understanding their missions, needs, obstacles, and motivations
• Sell technology solutions that meet customer needs by educating buyers, overcoming objections, and delivering superior account support
• Maintain sales pipeline integrity by establishing realistic expectations for sales opportunities and delivering on those expectations
• Convert inbound leads by supporting Dealer/Integrator call queues
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events
• Establish customer pricing and develop bids, quotes, sales order forms, and supporting documentation

Requirements

• Experience in an Inside Sales role selling to SMB or Public-Sector customers
• University or college degree in Business, Marketing, or an acceptable combination of education and experience
• 3 to 5 years of direct work experience in sales or tele sales capacity
• Demonstrated ability to convert prospects and close deals while maintaining established sales quotas
• Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management
• Success in qualifying opportunities involving multiple key decision makers
• Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques
• Strong problem identification and objection resolution skills
• Proven ability to build and maintain lasting relationships with customers
• Exceptional verbal communication and presentation skills
• Excellent listening skills, strong written communication skills
• Self-motivated, with high energy and an engaging level of enthusiasm
• Able to perform basic calculations around pricing, discounts, margin rates, etc.
• Ability to occasionally travel and attend sales events or exhibits
• Ability to work individually and as part of a team
• High level of integrity and work ethic
• Experience with customer relationship management software
• Background in Software and IT hardware sales

Compensation & Benefits

Our people are the most critical component of our long-term success. We’ve created a comprehensive benefits package for all team members that includes market competitive compensation, health insurance, 401K matching, vacation and paid time off. The targeted annual compensation for this position is commensurate with your experience. The sales compensation package has both base + accelerated commission elements, with no cap on commission so your compensation is limited only by your ability to sell.